Responsible Gaming

Gambling Should Be Entertainment

Online betting should be enjoyed as a form of entertainment only, never as a way to make money or solve financial problems. The house always has a mathematical advantage, and there is no guaranteed way to win. Please only gamble with money you can afford to lose.

Age Verification

In the United Kingdom, you must be 18 years of age or older to participate in online betting. This is a legal requirement designed to protect young people from gambling-related harm. If you are under 18, you are not permitted to use any betting services.

All operators featured on agnesandnorman.co.uk are required to verify the age and identity of all players before allowing access to their platforms.

Warning Signs of Problem Gambling

Problem gambling can develop without you realizing it. Be honest with yourself and watch for these warning signs:

• Spending more time or money on gambling than you intended
• Chasing losses by gambling more to try to win back money you've lost
• Hiding your gambling activity from family, friends, or partners
• Feeling anxious, irritable, or restless when trying to cut down or quit
• Gambling to escape problems, stress, or difficult emotions
• Borrowing money or going into debt to fund gambling
• Neglecting work, education, hobbies, or relationships because of gambling
• Failed attempts to cut back or control your gambling
• Lying about the extent of your gambling activities
• Risking important relationships, jobs, or educational opportunities

If you recognize any of these signs in your own behavior, it's important to seek help immediately.

Self-Help Tools & Features

Responsible gaming tools are built into most online betting platforms. Use these features to maintain control:

• Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly). Once the limit is reached, you cannot deposit further.
• Loss Limits: Set a maximum amount you are willing to lose. When this limit is reached, betting access is suspended.
• Betting Limits: Cap the size of individual bets to reduce potential losses.
• Reality Checks: Receive regular notifications about how long you've been gambling and how much you've spent.
• Time-Out: Take a temporary break from gambling for a set period (hours, days, or weeks) without closing your account.
• Self-Exclusion: Permanently or temporarily exclude yourself from betting sites. This is a powerful tool that prevents you from accessing your account.

We encourage you to use these tools proactively, even if you feel you have your gambling under control.

Get Help & Support

If you're struggling with gambling, professional help is available. The following organizations provide free, confidential support:

United Kingdom

• GamCare – Free counselling, support, and information for problem gamblers and their families. www.gamcare.org.uk
• GamStop – The National Self-Exclusion Scheme. Register yourself on all UK-licensed online gambling sites simultaneously. www.gamstop.co.uk
• Gamblers Anonymous – A peer support network with meetings across the UK for people wanting to stop gambling.
• National Problem Gambling Clinic – NHS specialist treatment service in London offering assessment and therapy.

International Support

• Australia: Gambling Help Online – www.gamblinghelponline.org.au
• Canada: Responsible Gambling Council – www.responsiblegambling.org
• United States: National Council on Problem Gambling – www.ncpgambling.org
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Provides resources and support for problem gambling in German-speaking regions.

All support services listed above are confidential and non-judgmental. Reaching out is a sign of strength, not weakness.

Take Action Today

If you think you may have a gambling problem, or if someone you know does, please seek help immediately. Do not wait for the situation to worsen. Professional support is available, and recovery is possible.

Visit GamCare at www.gamcare.org.uk or call 0808 8020 133 to speak with a counsellor.

Remember: gambling should enhance your life, not damage it. You are not alone, and help is always available.

This information is provided for educational purposes. agnesandnorman.co.uk is committed to promoting responsible gambling. All operators featured on our site hold valid UK Gambling Commission licenses and are required to comply with responsible gambling regulations.